Terms of Service

1.1 Overview

Itera is an AI-powered product development platform that enables product teams to propose, collaborate on, and ship changes to their company's existing web product. The Service provides a natural language interface for describing product changes, AI-powered code generation, live preview environments, and collaborative review workflows.

The Service is designed for business use by software companies and their teams. It is not intended for consumer, personal, or educational use.

2.1 Registration

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2.2 Organizational Accounts

When a Customer registers a workspace, they designate one or more administrators who manage team access, permissions, and settings. The Customer is responsible for ensuring that all authorized users comply with these Terms.

2.3 GitHub Integration

The Service requires connection to the Customer's GitHub repository to function. By connecting your repository, you authorize Itera to read your codebase, create branches, and generate code changes in accordance with these Terms.

Itera will access only the repositories you explicitly authorize. You may revoke this access at any time through your GitHub settings.

3.1 Customer Code

You retain all ownership rights to your existing codebase, source code, design systems, and any intellectual property you bring to the Service. Nothing in these Terms transfers ownership of your code to Itera.

3.2 AI-Generated Changes

Code changes generated by the Service using AI are derived from your existing codebase and your instructions. Ownership of these generated changes vests in the Customer upon creation. Itera claims no intellectual property rights over AI-generated code produced for your use.

3.3 Itera Platform

Itera retains all rights to the Service itself, including the platform, user interface, underlying technology, algorithms, workflows, and documentation. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service for the duration of your subscription.

3.4 Feedback

If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback to improve the Service without obligation to you.

4.1 Restrictions

You agree not to: use the Service to generate malicious code, malware, or code designed to harm third parties; attempt to reverse-engineer, decompile, or extract the source code of the Itera platform; use the Service in violation of any applicable law or regulation; share account credentials with unauthorized third parties; attempt to bypass review and approval workflows or push changes directly to production through the Service; use the Service to process code or data you do not have the legal right to process; or overload, interfere with, or disrupt the integrity or performance of the Service.

We reserve the right to suspend or terminate access for violation of these terms.

5.1 Disclaimer

The Service uses artificial intelligence to generate code changes. While we work to ensure high-quality output, AI-generated code may contain errors, inaccuracies, security vulnerabilities, or unintended behaviour.

You are responsible for reviewing all AI-generated changes before deploying them to production. The Service is designed to support this: every change goes through a review workflow where engineering and design teams can inspect, modify, and approve before anything ships. Itera does not guarantee the correctness, completeness, security, or fitness for purpose of any AI-generated output.

The Service should not be used to generate changes that are deployed without human review.

6.1 Scope of Access

Itera accesses your GitHub repository to read codebase structure, retrieve files relevant to a requested change, create branches for proposed changes, and generate pull requests or diffs for review.

We do not access repositories beyond those explicitly authorized by the Customer. We do not modify your main or production branches. All changes are made on separate branches that require explicit approval before merging.

6.2 Code Processing

Relevant portions of your code are sent to third-party AI model providers (currently OpenAI) to generate requested changes. We send only the minimum context necessary. Your full repository is never transmitted in its entirety. See our Privacy Policy for details on sub-processors and data handling.

6.3 Customer Responsibility

You are responsible for ensuring that your use of the Service, including connecting your repository, complies with your organization's internal policies, any third-party licence terms applicable to your codebase, and any contractual obligations you have to your own customers regarding code handling.

7.1 Roles

Where the Customer determines the purposes and means of processing personal data through the Service, the Customer is the data controller, and Itera acts as data processor on behalf of the Customer.

For personal data we collect independently (e.g., account information, usage data), Itera acts as data controller.

7.2 Processing Instructions

As data processor, we process Customer personal data only on the Customer's documented instructions, as described in these Terms and the Privacy Policy, or as required by applicable law.

7.3 Sub-processors

We use the sub-processors identified in our Privacy Policy. We will notify Customers of any changes to sub-processors with at least 30 days' notice. If a Customer reasonably objects to a new sub-processor on data protection grounds, and we cannot accommodate the objection, the Customer may terminate the affected services without penalty.

7.4 Security

We implement appropriate technical and organizational measures to protect personal data, including encryption in transit and at rest, access controls, and monitoring. Details are provided in our Privacy Policy.

7.5 Data Subject Rights

We will assist the Customer in responding to data subject requests (access, deletion, portability, etc.) to the extent the request relates to data processed through the Service.

7.6 Breach Notification

In the event of a personal data breach affecting Customer data, we will notify the Customer without undue delay and no later than 72 hours after becoming aware of the breach, providing sufficient detail to enable the Customer to meet its own notification obligations.

7.7 Data Return and Deletion

Upon termination of the agreement, we will delete all Customer data within 30 days, or sooner upon written request. This includes cached codebase content, preview environment artifacts, and any stored branches. We may retain aggregated, anonymized data that cannot be linked to the Customer or any individual.

7.8 Audit

Upon reasonable request and subject to appropriate confidentiality obligations, we will make available information necessary to demonstrate compliance with data protection obligations under these Terms.

8.1 Ephemeral Environments

The Service creates ephemeral preview environments to render proposed changes. These environments are temporary and are not production infrastructure. Preview environments may be spun down after a period of inactivity. We do not guarantee the availability or persistence of any preview environment.

Shareable preview links are accessible to anyone with the link. It is the Customer's responsibility to share preview links only with intended recipients.

9.1 Current Terms

Access to the Service is currently provided under design partnership or early access agreements. Commercial pricing terms will be established separately.

When commercial pricing is in effect, payment terms, billing frequency, and applicable fees will be specified in an Order Form or subscription agreement between Itera and the Customer. Fees are exclusive of applicable taxes.

10.1 Term

These Terms are effective from the date you first access the Service and remain in effect until terminated.

10.2 Termination by Customer

You may terminate your account at any time by contacting us at support@iteradev.ai. Upon termination, we will delete your data in accordance with Section 7.7.

10.3 Termination by Itera

We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Where practicable, we will provide 30 days' notice before termination.

10.4 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, and Governing Law) will survive.

11.1 Exclusion of Certain Damages

To the maximum extent permitted by law, Itera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunity, arising out of or related to the Service.

11.2 Liability Cap

Itera's total aggregate liability for any claims arising out of or related to these Terms or the Service shall not exceed the total fees paid by the Customer to Itera in the 12 months preceding the claim, or one thousand euros (€1,000), whichever is greater.

11.3 Exceptions

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

12.1 As-Is Basis

The Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that AI-generated output will be correct, complete, or free of vulnerabilities, or that the Service will meet your specific requirements.

13.1 Customer Indemnification

The Customer agrees to indemnify and hold Itera harmless from any third-party claims arising from the Customer's use of the Service, including claims related to code deployed to production after passing through the Customer's own review and approval process, violations of these Terms, or infringement of third-party rights through Customer-provided content or instructions.

14.1 Changes

We may update these Terms from time to time. Material changes will be communicated at least 30 days in advance via email or through the Service. Continued use of the Service after the effective date of changes constitutes acceptance.

We may modify, update, or discontinue features of the Service at any time. We will use reasonable efforts to notify Customers of material changes to functionality.

15.1 Jurisdiction

These Terms are governed by the laws of Spain. Any disputes arising from these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of Barcelona, Spain.

Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of at least 30 days.

16.1 General Terms

Entire Agreement: These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between the parties.

Severability: If any provision is found unenforceable, the remaining provisions continue in full force.

Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Waiver: Failure to enforce any provision does not constitute a waiver of that provision.

Force Majeure: Neither party is liable for delays caused by events beyond reasonable control.

17.1 Contact Information

For questions about these Terms, contact Joeyapp S.L. (trading as Itera) at Ganduxer 18, 5-1, 08021 Barcelona, Spain. Email: legal@iteradev.ai.